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COVID-19 Resource Center

As we navigate the COVID-19 pandemic together, we know it’s not easy to wait on hold or for your virtual visit to start. But you can count on us to be here – every day, 24/7. We’re committed to keeping you informed and guiding you to the care you and your family need.

If you think you’ve been exposed to COVID-19 or are experiencing fever, cough or shortness of breath, start with our COVID-19 Symptom Checker or call 866-443-2584. Our symptom checker is the quickest way to find out what to do next.

If you think you’re experiencing an emergency, dial 911.

What is COVID-19?

An outbreak of respiratory disease caused by a novel (new) coronavirus was first detected in China and has now been detected in other countries, including the U.S. The disease has been named COVID-19. Symptoms of COVID-19 are fever, cough and shortness of breath.

The situation with COVID-19 continues to rapidly evolve. The CDC offers updated information about the spread of the virus in the U.S., including a current risk assessment.

Can I get tested for COVID-19?

Testing requires authorization. Use our COVID-19 Symptom Checker or call 866-443-2584 if you think you’ve been exposed to COVID-19 or are experiencing symptoms. Starting with our symptom checker will quickly guide you on what to do next.

What should I do if I have symptoms?

COVID-19 vs. Cold & Flu

COVID-19 symptoms

  • Fever
  • Cough
  • Shortness of breath

Learn more about symptoms from the CDC.

What to do

COVID-19 testing requires authorization.

If you think you’ve been exposed to COVID-19 or are experiencing the above symptoms, use our symptom checker or call our 24-hour hotline at 866-443-2584. Starting with our symptom checker will quickly guide you on what to do next.

COVID-19 Symptom Checker

If you think you’re experiencing an emergency, dial 911.

Cold symptoms

  • Sore throat
  • Runny nose
  • Cough
  • Sneezing
  • Headaches
  • Body aches

Flu symptoms

  • Fever or chills
  • Cough
  • Sore throat
  • Runny or stuffy nose
  • Body aches
  • Headaches
  • Tiredness
  • Vomiting and diarrhea

What to do

If you think you have a cold or the flu, start an e-visit or video visit to see a provider 24/7.

Start a virtual visit

We’re addressing video visit requests as quickly as possible and will contact you within 24 hours.

We appreciate your patience and understanding. Due to high volume, please do not call to check on the status of your visit or request multiple video visits. We’ll contact you when it’s your turn.

How can I help?

We’re committed to keeping our heroes – our doctors, nurses and team members – safe and healthy. Your support and expressions of gratitude are needed and appreciated at this time.

Donate and make a difference

Relief Fund for Critical Care

Provide resources to our patients and communities, plus doctors, nurses and team members.

Masks & supplies

Donate new masks, handmade masks, hand sanitizer, eye protection and disinfectant wipes.

Food & meals

Feed our doctors, nurses and team members with donations of professionally prepared food.

Volunteer or work in our hospitals

To meet the demand for specialized care and to ensure all of our team members remain safe and healthy, we have a number of permanent and temporary positions open, as well as numerous volunteer opportunities. Visit our career webpages to learn more.

Share your gratitude

We greatly appreciate the public display of gratitude and support for our frontline health care workers. Because our top priority is the safety of our patients and team members, it’s critical that signage for entrances, parking and emergency triage tents is easy to find and read. We also need to limit any unnecessary traffic on our campuses.

We look forward to seeing you support our team members in social media and by posting thank-you signs outside your buildings and homes. Say thank-you today with these social media images and printable signs.

Social media images:

Printable signs:

Your encouragement truly inspires us during this unprecedented time.

Important Changes at Advocate Aurora Health

The health and safety of our patients and team members is our top priority. We appreciate your partnership in supporting these recent changes as we work to keep our communities safe and healthy.

Helpful information from the CDC

Take time to educate yourself and share what you learn with others. Following a few simple guidelines can keep you and your family safe and healthy.

According to the CDC, the virus is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet). It is spread through respiratory droplets produced when an infected person coughs or sneezes.

Prevention tips

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you’re sick.
  • Cover your cough or sneeze with a tissue. Throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds.

CDC resources