What should I do if I have COVID-19 symptoms?
As we navigate the COVID-19 pandemic together, you can count on us. We’re committed to keeping you informed and guiding you to the care you and your family need.
If you think you’ve been exposed to COVID-19 or are experiencing fever, cough or shortness of breath, start with our COVID-19 Symptom Checker or call 866-443-2584. Our symptom checker is the quickest way to find out what to do next, which could include a video visit.
We’re addressing video visit requests as quickly as possible and will contact you within 24 hours.
We appreciate your patience and understanding. Stay up to date about COVID-19 in our Resource Center.
Get virtual care from anywhere with video visits and e-visits
Find out how to get better in real time with a video call
Pay a flat fee
Available 24 hours a day, 7 days a week – even holidays
Answer a few questions and get your diagnosis sent to you
Pay a flat fee
Available 8 a.m. to 7 p.m. CT, 7 days a week – even holidays
How video visits work
- Sign in and request a video visit. Be sure to also download the Zoom app, which you'll use for your secure video chat.
- Answer a few questions and pick a time for your visit.
- Meet with your provider over video chat.
- Get started on treatment and feel better soon.
Need help? Here’s how to get started with a video visit.
Symptoms we treat with virtual visits
- Cold and flu
- Diaper rash
- Head lice
- Lower back pain
- Painful urination
- Pink eye (conjunctivitis)
- Red eye
- Respiratory infections
- Sinus infection
- Sprains and strains
- Urinary tract infection and vaginal discomfort in women
*Children under 2 aren’t eligible for video visits. Your pediatrician may schedule a video visit for children under 2, if possible. Contact your pediatrician to find out or to schedule an in-person appointment.
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