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Your time. Your place.

Virtual visits.

Do virtually anything for your health so you can get back to being you.

Start a virtual visit

Learn how to get started with a video visit.

What should I do if I have COVID-19 symptoms?

As we navigate the COVID-19 pandemic together, you can count on us. We’re committed to keeping you informed and guiding you to the care you and your family need.

If you think you’ve been exposed to COVID-19 or are experiencing fever, cough or shortness of breath, start with our COVID-19 Symptom Checker or call 866-443-2584. Our symptom checker is the quickest way to find out what to do next, which could include a video visit.

We’re addressing video visit requests as quickly as possible and will contact you within 24 hours.

We appreciate your patience and understanding. Stay up to date about COVID-19 in our Resource Center.

Get virtual care from anywhere with video visits and e-visits

Video visits

Find out how to get better in real time with a video call

Pay a flat fee

Available 24 hours a day, 7 days a week – even holidays

E-visits

Answer a few questions and get your diagnosis sent to you

Pay a flat fee

Available 8 a.m. to 7 p.m. CT, 7 days a week – even holidays

How video visits work

  1. Sign in and request a video visit. Be sure to also download the Zoom app, which you'll use for your secure video chat.
  2. Answer a few questions and pick a time for your visit.
  3. Meet with your provider over video chat.
  4. Get started on treatment and feel better soon.
Start your video visit

Need help? Here’s how to get started with a video visit.

How e-visits work

  1. Sign in and request an e-visit.
  2. Answer a few quick questions about your symptoms.
  3. Watch for an email within 4 hours.
  4. Get started on treatment and feel better soon.
Start your e-visit

For more information, read our e-visit FAQ.

Symptoms we treat with virtual visits

  • Bronchitis
  • Cold and flu
  • Constipation
  • Cough
  • Diaper rash
  • Diarrhea
  • Fever
  • Head lice
  • Headache
  • Lower back pain
  • Painful urination
  • Pink eye (conjunctivitis)
  • Red eye
  • Respiratory infections
  • Sinus infection
  • Sprains and strains
  • Urinary tract infection and vaginal discomfort in women
  • Vomiting

*Children under 2 aren’t eligible for video visits. Your pediatrician may schedule a video visit for children under 2, if possible. Contact your pediatrician to find out or to schedule an in-person appointment.

Get the mobile app

Discover the MyAdvocateAurora features you love plus more ways to live well. With our new LiveWell with Advocate Aurora Health mobile app, you can do virtually anything for your health.